FAQ
SHIPPING and DELIVERY ........................
What is the status of my order?
Your items typically arrive in 1 to 2 weeks after your order is placed. Please write to us anytime to check the status of your order. Click here to write to us. Please provide your order # or PayPal Transaction ID#.
How do I know if my order has shipped?
Your items are usually shipped within 48 hours of placing your order. Please write to us anytime to check the status of your order. Click here to write to us. Please provide your order # or PayPal Transaction ID#.
How much is shipping?
Shipping varies depending on the item. Please see the product's page for the shipping cost. Items only ship to the continental United States and Canada.
How do I place a special custom order?
Please write to us with your special request. Click here to write to us.
Can I rush my order?
All orders are shipped at the standard delivery speed of 1 to 2 weeks via First-Class U.S. mail. It is pretty fast. Most items arrive earlier.
To what countries are orders shipped?
Items are shipped only to the continental United States and Canada at this time. If you would to place a custom international order, please write to us with your request. Click here to write to us.
How many days is shipping and delivery?
Your items are shipped via First-Class U.S. mail. Standard delivery time is 1 to 2 weeks. Most items arrive earlier. Items are shipped only to the continental United States and Canada. If you would to place a custom international order, please click here to write to us.
CHANGING OR CANCELING ORDERS ........................
How do I change an order?
Please write to us within 24 hours to change your order. Sorry an order cannot be changed once your items have shipped.
How do I cancel an order?
Please write to us within 24 hours to cancel your order. Sorry an order cannot be canceled once your items have shipped.
ORDERING AND PAYMENT ........................
What forms of payment are accepted?
Visa, MasterCard, Discover, American Express, PayPal, and E-Checks are accepted.
Do I need a PayPay account to order?
No, you do not need to have a PayPal account to place an order. PayPal allows you to use your PayPal account and it also allows you to use your credit card.
Why was my order rejected?
There may be a problem with your PayPal account, credit card, or payment. Your order may be declined if there are insufficient items in stock to fulfill your order. You will not be billed or charged for a rejected order.
What if I never received the order or if the package was lost?
Items typically take 1 to 2 weeks to arrive. If you think your items have been lost in delivery, please write to us with your order # or PayPal Transaction ID#. Click here to write to us.
RETURNS ........................
How do I return an item?
All purchases are final when your order is shipped. Returns are only accepted for damaged, defective, missing, or wrong items received. Please write to us if you received the wrong item, or if you received your items in a damaged condition, and provide a detailed description of the condition. Click here to write to us.
PROBLEMS WITH AN ORDER ........................
Changing an Order Before It Ships
Please write to us within 24 hours to change your order. Sorry an order cannot be changed once your items have shipped.
Canceling Items or Orders
Please write to us within 24 hours to cancel your order. Sorry an order cannot be canceled once your items have shipped.
Damaged Items
Returns are only accepted for damaged, defective, missing, or wrong items received. Please write to us if you received your items in a damaged condition, and provide a detailed description of the condition. Click here to write to us.
How to Return
All purchases are final when your order is shipped. Returns are only accepted for damaged, defective, missing, or wrong items received. Please write to us if you received your items in a damaged condition, and provide a detailed description of the condition.Click here to write to us.
Missing Items/Defective Items/Wrong Items Received
Returns are only accepted for damaged, defective, missing, or wrong items received. Please write to us if you received the wrong item, or if you received your items in a damaged condition, and provide a detailed description of the condition. Click here to write to us.
What is the status of my order?
Your items typically arrive in 1 to 2 weeks after your order is placed. Please write to us anytime to check the status of your order. Click here to write to us. Please provide your order # or PayPal Transaction ID#.
How do I know if my order has shipped?
Your items are usually shipped within 48 hours of placing your order. Please write to us anytime to check the status of your order. Click here to write to us. Please provide your order # or PayPal Transaction ID#.
QUESTIONS? COMMENTS? WRITE TO US! ........................
How do I contact you with a question or comment?
Please write to us anytime and we will get back to you soon, usually within 48 hours. Click here to write to us.
PRIVACY ........................
Your privacy is of utmost importance. Your information is not sold, disclosed, or shared with any parties.
TERMS AND CONDITIONS ........................
You must be 18 years and older to use this site. Please obtain your parent's permission to use this site if you are under the age of 18.